The importance of feedback in user experiences

I wrote this piece on Medium first about my work as a Product Manager:

I work in a large room that’s offset from a larger and more public area. The room is locked, so that only people who work for my company can enter as long as they have an ID badge with the appropriate permissions assigned. There are two doors through which one can enter the room. These doors can be opened by anyone from the inside of the room, but you must first push a red button adjacent to the door.

Buzzers
Buzz Me by Jen Gallardo

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Let’s Just Start Over or: How I Learned to Stop Worrying About the Product and Comfort a Cranky Stakeholder

I wrote this piece on Medium first about my work as a Product Manager:

Last week, colleague walked over to my desk to ask me about the product I just started working on. And by started to work on, I mean I inherited this product in part because there was some significant “clean-up” needed and rumor has it that I’m good with fixer-uppers. His question to me was, “How about we just start over?” In short, stating that he’d almost rather walk away from this dumpster-fire mess than somehow try to put out the embers and make something of the leftover half-burned pieces of fresh garbage. Well, this isn’t exactly what he meant but that’s probably how I felt when I heard the question and realized the hole I now needed to climb out of.

Bonfire at Night
Bonfire #8 by Jen Gallardo

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Finding a Home

Finding a home is probably now one of my new-found least-favorite activities. I think it ranks up there with cleaning floors and doing laundry, which are some of my least favorite chores. I should probably clarify; finding a home that is within the realm of what I want to pay, doesn't increase my already hour-long commute and has laundry within the unit is a huge chore. Continue reading "Finding a Home"

In Defense of Cold Feet

Right now the temperature is starting to warm up in New York. However, it's inevitable: winter will be here again before we know it.

Ned Stark in Game of Thrones
#winteriscoming

And every winter, I'm freezing to death because at some point in time I wore the wrong shoes. Like that time I was going to Philadelphia and needed a headphone splitter so my husband and I could co-watch a movie on the bus ride down. I spent the better part of an hour searching for one while the snow came down around me. All I found was that my boots had sprung a leak and that apparently the only place to buy dry socks in TriBeCa is at the Equinox where you will spend too much money for them (do rich people not need socks?!).

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