Apple Picking

I was within a stone’s throw of Cupertino (by chance on a work trip to Northern California) when Apple had their fall event to announce their new lineup of products. There’s always a ton of excitement on Twitter for these events and, if you follow me on Twitter, you’ll know I do enjoy a good silly tweet or two (the more GIFs the better!). And, as an iPhone 6 owner, I was anxiously awaiting to hear about what options I might have to upgrade to as my phone is starting to show its age.

Camera Roll
Camera Roll
Continue reading "Apple Picking"

In the Eye of a Hurricane

In case you've been living under a rock, there was a massive hurricane that impacted the Gulf Coast (Hurricane Harvey) and now another even bigger storm heading toward southern Florida (Hurricane Irma). I've now gotten to the point where I've typed the word hurricane too many times; so much so that I'm starting to doubt that I'm spelling it correctly.

I knew some people in Harvey's path but most of my family could potentially be in Irma's path so it's more top of mind for me. I haven't yet turned on the (cable) news because I have a feeling it's going to be devastation porn so, in order to get a sense of where this storm is going, I've been looking at my Weather Underground app (which I love) that has a hurricane tracker and also googling a bit for pieces of information here and there.

And this is where technology gets a little weird. Continue reading "In the Eye of a Hurricane"

Subways and Countdown Clocks

In a world where you might be stuck underground waiting for a subway train, a digital screen that can tell you when the next train is coming can be a godsend. If you live in a city with a modern train system, you are probably used to screens that announce train arrivals and don't think anything of it. In New York, this is novel like a great white buffalo.

Well, it depends what train line you are on. And, for me, it's not great. I take the A train and the train is often crowded or delayed; and when it is delayed, there's usually not a "countdown" clock in sight.

Continue reading "Subways and Countdown Clocks"

Why I Can't Read the Googler's Manifesto

I think you may have heard about one Googler's manifesto, but I can't bring myself to read it.

Segmentation Fault
Was I not the only one who wanted to throw her computer out the window after hearing about the manifesto?

Let me preface this by saying that I strongly believe in free-flowing discourse and dialogue. I believe that we should question our assumptions and seek solace in facts and figures. I also believe in seeking out patterns in our past behavior to help predict future actions, or break out of them. But first and foremost, I believe that we owe it to our fellow humans to empathize with their experiences on this earth.

And, from what I understand of this manifesto, the writer doesn't seem to understand the shifts that women have seen in the last 30 years with regard to technology. The number of women graduating with Computer Science degrees is steadily decreasing; as Wired Magazine notes in their interview with Melinda Gates, 1 in 3 women in the 1980's has decreased to less than 1 in 5 earning a Comp Sci degree. Continue reading "Why I Can't Read the Googler's Manifesto"

Come Away (Luggage) With Me: An Unboxing

Yes, this is a story about luggage but it begins several years ago in Dublin, Ireland. Let me explain.

The River Liffy
The River Liffy, Dublin (photo by Jen Gallardo)

A while ago, I purchased a really unique piece of luggage. It was damask-printed and, if you know me, you know I've never met a print I don't like. It was a duffle bag on wheels and I was okay with that — until I flew Ryan Air.

Going through all the checkpoints from London to Dublin, nobody glanced at my luggage. It was big and yellow (and fancy printed!) but nobody really cared as the Ryan Air flight attendants were trying to simply get everyone settled in for the slingshot across the way to Ireland.

However, when flying from Dublin to Liverpool, I hit a snag — an overzealous employee who wanted to see if my bag could fit the sizer (i.e. the contraption they use to suss out if your bag exceeds their size limitation). She didn't care that I had flown with it on the previous leg of my journey on their airline, she wanted to see it fit in the sizer.

Of course it didn't fit and so I was slapped with a fee to check it of 50 friggin' euros! Ugh! Continue reading "Come Away (Luggage) With Me: An Unboxing"

The importance of feedback in user experiences

I wrote this piece on Medium first about my work as a Product Manager:

I work in a large room that’s offset from a larger and more public area. The room is locked, so that only people who work for my company can enter as long as they have an ID badge with the appropriate permissions assigned. There are two doors through which one can enter the room. These doors can be opened by anyone from the inside of the room, but you must first push a red button adjacent to the door.

Buzzers
Buzz Me by Jen Gallardo

Continue reading "The importance of feedback in user experiences"

Let’s Just Start Over or: How I Learned to Stop Worrying About the Product and Comfort a Cranky Stakeholder

I wrote this piece on Medium first about my work as a Product Manager:

Last week, colleague walked over to my desk to ask me about the product I just started working on. And by started to work on, I mean I inherited this product in part because there was some significant “clean-up” needed and rumor has it that I’m good with fixer-uppers. His question to me was, “How about we just start over?” In short, stating that he’d almost rather walk away from this dumpster-fire mess than somehow try to put out the embers and make something of the leftover half-burned pieces of fresh garbage. Well, this isn’t exactly what he meant but that’s probably how I felt when I heard the question and realized the hole I now needed to climb out of.

Bonfire at Night
Bonfire #8 by Jen Gallardo

Continue reading "Let’s Just Start Over or: How I Learned to Stop Worrying About the Product and Comfort a Cranky Stakeholder"

Finding a Home

Finding a home is probably now one of my new-found least-favorite activities. I think it ranks up there with cleaning floors and doing laundry, which are some of my least favorite chores. I should probably clarify; finding a home that is within the realm of what I want to pay, doesn't increase my already hour-long commute and has laundry within the unit is a huge chore. Continue reading "Finding a Home"

Whatever happened to digital photo albums?

Anthony and I were in Montreal over the weekend. We had a blast and, unsurprisingly, spent a lot of time eating. During one of those moments, we happened to be in the Old Montreal area at a restaurant called Le Robin Square enjoying a leisurely lunch. We had VERY leisurely lunches. While the service at all the restaurants we visited was great, we noticed there's a bit of a slower pace of life in Montreal — especially when it comes to dining — that is pretty much unheard of in New York. Not a bad thing but just different!

This poutine did not stand a chance!
This poutine did not stand a chance!

While we were there for lunch, we happened to notice the restaurant had a TV screen with some digital ambiance playing on it. This consisted of a stock video of a vineyard and you could see the leaves gently swaying in the wind. This got me thinking about the idea of the "digital picture frame."

Remember when that was a thing? Continue reading "Whatever happened to digital photo albums?"

Luxury User Experiences: Chanel

If you know me, you know that I'm mildly obsessed with nail polish. I have a large box in my dresser containing various colors and styles – as well as nail art tools. Selecting a polish to wear can sometimes be really difficult (seriously, it's like choosing among children!) so I'll ask my dear husband to weigh in. Most recently, he selected one of my all-time favorite polishes, Essie's Chinchilly.

Chances are you are not like me and know the names of all your favorite nail polishes. However, Chinchilly is a legend so you've probably seen it without knowing you were looking for it. I've had women in the elevator stop me and ask me if the color they are admiring on my fingers is Chinchilly. It's a seriously "greige" color; a bit of neutral and grey and even lavender depending on the light.

Essie Chinchilly on a chilly day
Essie Chinchilly on a chilly day

When I decided to begin painting my nails with my bottle of Chinchilly, I discovered a dire situation — the bottle was past its prime and beyond repair. I have some nail polishes that get a bit gloopy (really thick and barely manageable because they are probably actually expired…) but they are still somewhat useable so I keep them around. But this time, most of the bottle had been used and what was left over was the nail polish equivalent of backwash.

I considered instantly re-buying it on Amazon but I held off because I thought that might be a bit excessive (and dear husband would've surely made fun of me!). Instead I bought a new bottle later at Rite-Aid. But that's not the point. The point is I thought about the experience of re-buying something that you absolutely love. Continue reading "Luxury User Experiences: Chanel"